Frequently Asked Questions

Get answers to common questions about Cleopatra's Secret - 90-minute Couples.

This 90-minute couples package includes a full-body deluxe massage with heated stones, a glow face treatment, and a luxurious hand and foot treatment using nourishing body butter, all performed side-by-side in our couples suite for shared relaxation and connection.

Absolutely — it's ideal for couples new to spa experiences. Therapists tailor pressure and techniques to comfort levels, and we explain each treatment. Let us know any concerns or preferences beforehand for a gentle, customized experience.

Arrive 10–15 minutes early to check in and complete health forms. Avoid heavy meals or alcohol beforehand. Share any medical history, allergies, or sensitivity to scents, and communicate pressure preferences so therapists can customize your session.

Certain conditions may preclude parts of this treatment. Please inform us if you are pregnant, have fever, recent surgery, uncontrolled high blood pressure, blood clots, open wounds, or contagious illness; we will recommend safe alternatives or modify the service.

Yes — you can personalize several elements of the package. Request different pressure levels, focus areas, aromatherapy, or to skip components. Some add-ons or upgrades may have extra fees; discuss options when booking or at check-in for seamless customization.

We require 24-hour notice for cancellations to avoid fees; same-day cancellations or no-shows may incur a charge. Deposits or credit card holds may apply for special offers. Contact us to reschedule and we'll do our best to accommodate changes.